FREQUENTLY ASKED QUESTIONS

We offer FREE DOMESTIC GROUND SHIPPING on US online orders of $100 or MORE. 📦 We ship majority of our packages USPS Priority! SOME RESTRICTIONS APPLY, PLEASE CONTACT STORE FOR DETAILS.

We ship majority of all packages USPS Priority! During the holiday season, they have been experiencing unexpected delays that are beyond our control. We cannot guarantee your items for Christmas! If you have a question and or concern, please call (361) 865-9026.

Please note that we do not offer FREE RETURNS, and SHIPPING FEES are NON-REFUNDABLE for returned items at Rhinestone Angel.

All orders are shipped out of Flatonia, TX.

Changes cannot be made to an order once it has been placed and submitted. In situations where you may have entered the wrong address, shipping method, or there is a product discrepancy, contact us ASAP and we’ll do our best to help YOU. Before submitting your order, please carefully review all cart items, shipping details and payment.

Credit card charges will only be applied upon order shipment. Pending charges may immediately appear on your credit card statement as a mode of verifying your account. However, your card is only charged when your order is ready for shipment. In the event that you cancel an order or an item becomes unavailable, the pending amount will disappear or be reduced accordingly. (Please note that the time for pending charge removal or adjustment can be longer for debit cards.)

By virtue of their uniqueness and exclusivity, some of our products are available only in limited quantities. Because of this we cannot always guarantee their availability. If an item in your order becomes unavailable or delayed, we will immediately notify you by e-mail or telephone. Your credit card will not be charged until your order is ready to ship, and we do not bill you for items that are not available. A pending amount may appear on your billing statement immediately after placing your order as a measure to authorize your card. The amount will not be processed until the time of shipment; any pending amounts will be updated or removed.

Once your order is dispatched from our fulfillment center, you will receive a confirmation email containing your TRACKING NUMBER.

SOME EXCLUSIONS MAY APPLY. Items not eligible for FREE SHIPPING will be clearly indicated in the PRODUCT DESCRIPTION.

Currently, we are unable to offer FREE SHIPPING on in-store purchases due to size and variety considerations ..

Rhinestone Angel ships to all 50 of the United States!

Rhinestone Angel is not responsible for shipping delays caused by unforeseen circumstances, such as severe weather or natural disasters. Additionally, we are not liable for any courier-related issues, including customs or clearance delays.